Our Mortgage Broking business is based on the strong fundamentals of exceptional customer service. We strive to support our customers through the often daunting process of purchasing a property.
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Cornerstone has a carefully integrated strategy to produce an overall outcome of excellent customer service and business success. These tools and techniques have resulted in strong customer satisfaction that has delivered significant repeat and referred business.
The fundamental purpose of our strategy is to deliver the kind of results our customers expect and we achieve this with a disciplined approach to both administrative processes and engagement. As a result, we have developed a reputation for consistency, quality and outstanding customer service, as demonstrated by our customer testimonials and the multiple number of awards the office has won.
The objective of our customer strategy is to create a “customer for life”.