The Team

Tracie Palmer


Tracie Palmer is a credit representative 387282 of BLSSA Pty Ltd ACN 117 651 760 (Australian Credit License 391237)

Tracie has worked in the finance industry since 1987 working her way through the banking industry to Manager level. With many years experience in brokerage, Tracie has built a large data base of loyal customers.

Tracie owned one of the most successful LJ Hooker Finance Franchises in Australia. She has built a multi award winning business which is based on the Northside of Brisbane. Accolades include Franchise of the Year 2010, Top Financial Services Consultant in Queensland in both number of loans and dollar value on many occasions. Some of her other industry awards are mentioned below.

In 2009, Tracie embarked on a journey to develop a Mortgage Broker Coaching business. She has mentored and coached over 350 brokers across the country. Today, Tracie continues to help other brokers to find what makes them different in their market place.  She has been name Mentor of the Year  numerous times both in Queensland and Nationally.  Tracie won the Mortgage Broker of the Year in 2008 and 2009.  Her business has gone on to win many other industry awards including, Best Customer Service both in Queensland and Nationally.

She is passionate about the finance industry and helping other brokers to be successful too. Tracie helps to bring out the best in her team. She knows it takes hard work to be the best, but it’s worth it! Tracie believes that the way to a successful business to to put her customers first.  By delivering the best kind of service 100% of the time she & her team have created long lasting relationships that have endured the test of time.  Today, she is proud to be working with the children of her long term clients.

Gillian Elliott

Operations Manager

Gillian Elliott is a credit representative 496150 of BLSSA Pty Ltd  ACN 117 651 760 (Australian Credit License 391237)

Gillian joined our team in 2007.  She come from a financial services background starting back in 1980 when she joined the National Bank working in various areas including retail banking and lending.

She has a strong respect for customer service and enjoys the day to day challenges and rewards that comes from helping customers to achieve their goals.

Gillian has been instrumental in our achievement of awards for Best Customer Service and Mortgage Broker of the Year.  She always gives freely of her time to train and develop our team and other brokers in the Mortgage and Finance Industry.

Tricia Eigel

Operations Support

Tricia has been a part of our team since 2015.  She has a background in Disability Services for the Non-Profit sector. She was a Coordinator at Spinal Injuries Australia.

Tricia focuses on the administration side of the business and assists with customer retention activities. She is committed to ensuring that every customer has an amazing experience when dealing with Cornerstone Home Loans.  With Tricia’s dedicated approach to customer service, we have been fortunate enough to win many awards for our service.  She diligently stays in contact with our clients to help them be ready to take the first steps towards home ownership.

Sandra Ivins

Marketing Administrator

Sandra joined the Cornerstone Home Loans team in 2020.  Her role in the business is to assist with brand marketing, promotion and database management.  She is focused on ensuring that our clients stay well informed on changes in our industry by way of quarterly newsletters.  Sandra also ensures that our clients receive their annual personalised Birthday Cards.

She comes from a background as a Licensed Real Estate Agent who also assists Cornerstone Home Loans with market appraisals, rental appraisals and JP services.